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Explore comprehensive guides and quick solutions for managing schools, memberships, courses, and wallets.

All Questions

Browse through all topics

Getting Started

The Flearnaxy basics

School Creation & Management

Launch your academy and manage members

Hosting Plans & Fees

Starter vs Pro and platform commissions

FCoin Program & Wallet

Buy, earn, and withdraw your funds

Communities

Join or build hubs based on interests

Support & Safety

Report bugs and get in touch with us

Frequently Asked Questions

Schools are structured learning spaces that include a dedicated community:

Schools:

  • Organized courses and lessons for guided learning.
  • Announcements, articles, events, and live discussions in one place.
  • Membership and Premium access controls for structured learning.
  • Management tools such as roles, moderation, and a revenue dashboard for creators.

Communities:

  • Open discussion spaces built around shared interests.
  • Mainly designed for posts, conversations, links, images, and reactions.
  • They do not provide the same course, event, membership, or creator-revenue system as a School.

1. Click "Create School" in the menu.

2. Fill in the name, description, and category.

3. Upload a logo and banner.

4. Set your membership model (Free or Paid).

5. Your school starts automatically with a free 30-day trial (Starter plan). No payment required to get started!

On the Starter plan, your School has a maximum capacity of 100 Premium members.

• Capacity Alert: When your school reaches 100 Premium members, you will immediately receive an alert notification informing you that capacity is full.

• Waitlist: Any new member trying to subscribe to your school will be placed on a Waitlist. You can view this current waitlist in real-time from your School Management panel.

• Migration / Upgrading: To accept these waitlisted members, you must migrate your school to the Pro Plan (15,000 FCoins/30 days). Once you upgrade to Pro, the waitlist is automatically cleared, and all waitlisted members are notified to finalize their registration.

No, school memberships do not auto-renew.

  • Manual Renewal: Once your 30-day period ends, your premium subscription will expire and you will return to free access. You must manually purchase a renewal.
  • When to Renew: You can purchase a renewal when there are 3 days or less remaining on your active membership, or after it has expired, by clicking the renew button inside the school.

In your School settings:

• Free Membership: Anyone can join and access free resources.

• Paid Membership: Set a price in XAF (converted to FCoin). Students must purchase a 30-day subscription to become Premium members and access your Premium resources.

Each resource (course, file) can be set as:

• Free: Accessible to all members of the school.

• Premium: Only accessible to members with an active Premium subscription.

This allows you to offer teaser content for free while reserving advanced materials for paying subscribers.

Every new school gets a free 30-day trial with Starter plan features. No payment required to start!

After the trial, choose a plan:

Starter Plan (6,000 FCoins/30 days):

  • Limited to 100 Premium members capacity.
  • Video storage limit of 50 hours of video.
  • Unlimited courses.
  • Distinct Grey Badge for the school.
  • Limited to 1 administrator.
  • Unlimited resource uploads.
  • 10% platform commission on membership sales.
  • Staff Chat is not included.

Pro Plan (15,000 FCoins/30 days):

  • Unlimited Premium members capacity.
  • 200 hours of video storage.
  • Unlimited courses.
  • Premium Golden Badge for the school.
  • Multiple administrators allowed.
  • Unlimited resource uploads.
  • Staff Chat is included for your instructors/admins.
  • Reduced 5% platform commission on membership sales.

Max Plan (Coming Soon):

  • Features even more video storage capacity and advanced management options.

FCoin is the official digital currency of Flearnaxy.

• Base rate: 100 FCoins = 100 XAF.

• Use it to pay for school memberships, buy courses, or tip creators.

• Spending Wallet: Holds FCoins you purchased to spend on courses or memberships.

• Creator Wallet: Holds FCoins you earned from school subscriptions or tips. You can withdraw these to your real-world account.

Communities are open discussion forums built around specific topics. Unlike Schools, they do not contain structured courses but focus on social discussions and connections.

You can reach out directly via email at support@flearnaxy.com.

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